Two-Part Webinar Series: Leadership in Long Term Care

Login is required for online registration. If you need assistance with your user name and password, please contact NYSHFA prior to registering at (518) 462-4800 ext 22. 

Description

February 15, 2023 & February 23, 2023

In these interactive sessions participants will gain knowledge and learn proven tools to enhance staff engagement, motivation, satisfaction, and retention. This includes the understanding that true business success can only be attained by capturing both the hearts and minds of an organization’s most important asset – the people who work there.

Session 1: Leadership Tips That Enhance Staff Satisfaction & Retention

•          Develop the “leadership edge” to capture both the hearts and minds of staff.

•          The importance of being a transformational leader.

•          Emotional Intelligence and its impact on staff satisfaction and retention.

•          Brief review of proven strategies that enhance staff engagement, satisfaction, and retention (Nominal Group Technique, Organizational Huddle ™, and Leadership Rounding.)

Session 2: The Organizational Huddle ™ Review & Role Play

•          Review how the Organizational Huddle ™ develops highly collaborative interdisciplinary teams focused on enhancing the patient/resident experience.

•          Discuss how the Organizational Huddle ™ builds a culture of accountability.

•          The importance of the Organizational Huddle ™ Champion role.

•          Keys to a successful Organizational Huddle ™ implementation.

•          Conduct “live” Organizational Huddles ™.

Presented by: Mr. Robert Cooper| RL Cooper Associates Management & Organizational Consultants
"A true professional and expert in the field of organizational development and culture change, Bob has been successful in helping us streamline communication across all levels of staff and disciplines through the development of highly engaged and focused teams. He has helped us to further our Mission and achieve exceptional resident, family, and employee satisfaction results. I have personally worked with Bob for over 15 years and have yet to meet a more seasoned and principled professional in his field. Bob is a man with high ethical standards and integrity, and a true passion for helping those he works with to lead with integrity and strive for service excellence and compassionate care." Vincent A. Maniscalco, MPA, LNHA | Chairperson, NYS Health Facilities Association & Vice President, Strategic Planning | Epic Health Care Management 

Target Audience

Administrators, Executive Directors, Nursing Directors, and other Interdisciplinary Team Members. 

CEUs

2.0 CEUs per session are available for LNHAs and ALAs

Confirmations

One day prior to each session, all registrants will be emailed:

• A link to the webinar program
• Handouts for the presentation, including a credit and evaluation form for CEUs.

PLEASE NOTE: Cost is per connection. Multiple participants may listen in on one connection at the cost of one registration. Multiple lines from the same facility will be invoiced an additional registration fee.

Refund & Cancellation Policy

No refunds will be issued after the webinar.