Credit Card payment and login is required for online registration. If you need assistance with your user name and password, please contact NYSHFA prior to registering at (518) 462-4800 ext 22 or via email to earmstrong@nyshfa-nyscal.org. Prices reflected below are non-member prices, member pricing available after login. |
Description Does your staff truly understand what Quality Assurance (QA) is all about? It’s more than just audits and reports—it’s a powerful tool for driving positive change. In this engaging webinar, we’ll explore how an effective QA program can enhance both staff and resident satisfaction when implemented the right way. Attendees will learn how to transform negative audit findings and low satisfaction scores into meaningful Performance Improvement Projects (PIPs) that drive best practices and long-term success. Don’t miss this opportunity to turn challenges into opportunities for growth!
Target Audience Administrators, Executive Directors, Directors of Nursing, Assistant Directors of Nursing, other Interdisciplinary Team Members. CEUs 1.5 CEUs is available for ALAs and LNHAs. Confirmations One day prior to the session, all registrants will be emailed:
PLEASE NOTE: Cost is per connection. Multiple participants may listen in on one connection at the cost of one registration. Multiple lines from the same facility will be invoiced an additional registration fee. Refund & Cancellation Policy No refunds will be issued after the webinar.
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